W1_MaryKentebe_Tuckman's Analysis Assignment

Issues/Challenges

To determine the phase our team (Bistro 12) is currently in, using the Tuckman phase’s model and to further determine which leadership style is most appropriate for the team’s purpose/ goal. The primary goal of the team being to pass the AACE certification exams. The secondary goal which is an addendum to this is to also have a return on investment for our various sponsors. Dr. Bruce Tuckman presents a model which identified the stages that teams move through. The Bruce Tuckman model uses 5 developmental stages, being the: Forming, Storming, Norming, Performing, and Adjourning stages.

Possible Alternatives consider

Various models have been developed for evaluating the operating phase of a teams and its leadership. Some of them are here listed:

·         Tuckman Forming Storming Norming and Performing model

·         Tannenbaum & Schmidt Continuum

·         Hersey & Blanchard's situational leadership model

                 

Outcomes for each alternative

The Tuckman models explain the development of a team through ability, maturity, establishment of relationships and changes in leadership style. These changes in leadership style, progresses from directing, to coaching, participating, finishing, delegation and almost detachment. Going by this model, leadership will be put in a good position to take appropriate action where necessary to assist the team in the achievement of its goal

   

Comparison of alternatives

Using the Tuckman’s stages of team development and the Hersey and Blanchard model of leadership styles, the team development stage can be seen to determine to a great extent the leadership style appropriate for its phase.

Team development	Leadership style
Forming	Directing
Storming	Coaching
Norming	Supporting
Performing	Delegating
Adjourning	Detachment

Selection Criteria

Using the Tuckman’s model for the evaluation on Bistro 12 team, in answering the 32 questions on the template shown below is the outcome of the analysis:

Forming Phase – 27

Storming Phase – 26

Norming Phase – 23

Performing Phase – 20

 Selection of preferred leadership style

The above result shows that though the Team Bistro 12 is still in the forming stage we are gradually transiting into the storming stage.

Hence there is still a lot of dependency on leadership for guidance and direction and though there is clarity of purpose or goal, the uncertainties still persist.

Selection of Criteria (or Criterion) – (Analysis, Optimization and Evaluation)

I used Tuckman’s Team Work Survey form to carry out the analysis on team Bistro 12 by answering the 32 questions on the template, and arrived at the following results:

Forming Phase – 28

Storming Phase – 27

Norming Phase – 23

Performing Phase – 20

Evaluation of Result

The Bistro 12 team will thrive as the team progress into the norming phase, this will be evident in more team work, and an attitude of pulling each other up encouraging forging on till the goal is achieved, there by having a lot fewer people getting fired along the way.

References:

1. 1. tuckman forming storming norming performing model  http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm

2.      2.   Stages of team development (Tuckman)

http://www.12manage.com/methods_tuckman_stages_team_development.html

          3. Leadership Style and Team development stages

                  http://www.pmcomplete.com/BPM/HTML/bpm03hv.asp