1. Problem recognition, definition and
evaluation
A
group of four business development services providers are considering expansion
options in order to achieve the objectives of better structure, stronger client
base and increased revenue. The question I want to answer is: which of the
expansion options considered should they choose?
2. Development of the feasible
alternatives
I will use one compensatory and one non-compensatory multi-attribute decision making
method in order to identify the best alternative. The different alternatives
considered for solving this problem include:
- Continue to operate as individual small businesses and invest some money in marketing, branding and governance structure
- Collaborate on specific projects in order to achieve the desired objectives
- Combination of the businesses through a merger with the objective of achieving improved structure, brand and more revenue.
3. Development of the outcomes for each
alternative
Discussions with the business owners revealed that
the preferred option should have the following attributes:
- Governance Structure: The expansion should afford the business the opportunity to attract the right people into its board of directors
- Brand Visibility: There should be immediate brand visibility as a result of the expansion
- Increased Revenue: There should be increase in revenue, which is a key measure of success for both the business and the entrepreneur
- Cost Reduction: The expansion process should involve stronger financial control, which should result in cost reduction for the business
- Ownership Percentage: The expansion should still afford the entrepreneurs some measure of ownership. However, none of the business owners is particular about 100% ownership
- International Affiliation: The business owners are interested in being part of a business that has international affiliation, especially as this appears to be a major selling point for business development services in certain industries
4. Selection of criteria
An analysis of the alternatives above produced the
following:
Table 1: Analysis of Alternatives
5. Analysis and comparison of the
alternatives
Using the non-compensatory model called Satisficing,
the feasible ranges for the attributes listed above are:
Table 2 – Feasible Ranges
The easiest to measure and most important measure of
success of the expansion is increase in revenue. Based on these acceptable
values, the most appropriate alternatives are the project collaboration and the
business combination options.
Using the compensatory model called the Nondimensional
Scaling:
The nondimensional data for the different
alternatives is as follows;
Table 3 – Nondimensional Data
From this analysis the business combination appears
to be the most acceptable method.
6. Selection of the preferred
alternative
Based on the analysis and comparison of alternatives,
the most preferred alternative in expanding the businesses for better structure,
a stronger brand and increased revenue is the business combination.
7. Performance Monitoring & Post
Evaluation of Result
The business combination option will be reviewed in
greater detail. Financial analysis will be carried out on the specific products
and services to be provided in order to determine the best products and
services to focus on.
8. References
- FORBESWOMAN. (October 2011). The True Measure of Business Success. FORBES. Retrieved from http://www.forbes.com/sites/dailymuse/2011/10/27/the-true-measure-of-business-success/
- Sullivan, W. G., Wicks, E.M., & Koelling, C.P. (2012). Engineering Economy (15th ed.) New Jersey, NJ. Pearson Higher Education, Inc.
- Yilmaz Agruden. (16 April 2010). Measuring the Effectiveness of Corporate Governance. INSEAD. Retrieved from http://knowledge.insead.edu/csr/corporate-governance/measuring-the-effectiveness-of-corporate-governance-1149
AWESOME, Folakemi!!! Love your case study and impressed how you analyzed it!!
ReplyDeleteGreat work!!!
And your citations are spot on as well.
Can I ask you to reach out to Livinus, please? He is struggling and doesn't seem to understand what I am looking for. As your use of Multi-Attribute Decision Making is appropriate to his case study, would you be willing to work with him to put together an acceptable posting?
Many thanks and keep up the good work on what you are doing. Looking forward to seeing more postings like this.
BR,
Dr. PDG, Doha, Qatar