Monday, November 5, 2012

W2_Folakemi_Root cause analysis of delays in completing a recruitment exercise



1.      Problem recognition, definition and evaluation
It took about 6 months to complete a particular recruitment exercise for a client that needed to fill 6 roles. I want to try and find the reasons why it took us so long to complete this work and also prevent this from happening next time. The Logical Framework Approach is a methodology that is used in the planning and management of the life cycle of a project, usually development projects of non–governmental organizations (NGO). The LFA process includes problem analysis, the development of objectives and indicators, and identification of risks and assumptions, which feed into the overall project plan. The logical framework is used to help teams identify the ‘’root cause’’ problems and needs in an organization and link those needs to the overall organizational strategy.

2.      Development of the feasible alternatives
There are many root cause analysis methods and tools that are available for use. Some of the alternative methods and tools are Barrier Analysis, Why-Why Chart, Story Telling Method, and Reality Charting.

3.      Development of the outcomes




4.      Analysis and comparison of the alternatives
The ability to finish a recruitment exercise on time is very important to the success of my company as clients pay us only at the point when the right candidate has been identified. It is therefore important that our root cause analysis tool should help us understand how to prevent a recurrence of delays in completing recruitment exercises.

5.      Selection of the preferred alternative
Based on the analysis done in step 3 above, the most preferred alternative in analyzing the root cause of delays in this particular recruitment exercise is the Reality Charting Method. This is the method that will enable us identify solutions and also explain how the solutions will prevent recurrence. The following is a list of the 4 alternatives from most preferred to least preferred.
a.      Reality Charting Method
b.      Why-Why Chart
c.       Barrier Analysis
d.      Story Telling Method

6.      Performance Monitoring & Post Evaluation of Result
The reality charting method will be used to analyse the delay in recruitment problem and the solutions identified will be implemented in order to prevent a recurrence. The time taken to complete each recruitment exercise will be noted in order to evaluate the effectiveness of the implemented solutions.

7.      References

Root Cause Analysis: Tracing a Problem to its Origins. Retrieved from: http://www.mindtools.com/pages/article/newTMC_80.htm

Comparison of Common Root Cause Analysis Tools and Methods. Retrieved from: http://www.realitycharting.com/_public/site/files/pdf/ARCA_Appendix.pdf

Root Cause Analysis: A Framework for Tool Selection. Retrieved from: http://people.wku.edu/mark.doggett/qmjv12i4doggett.pdf

Root Cause Analysis Basics. Retrieved from: http://www.thinkreliability.com/Root-Cause-Analysis-CM-Basics.aspx

1 comment:

  1. Hi Folakemi,
    You picked a really great case study to start off with, but..... Why do you only have 6 steps instead of 7? What happened to Step 4, identifying the criteria you used to select your best option?

    I will accept your W2 posting with the condition that you obtain a copy of Engineering Economy and turn to Chapter 14, Multi-Attribute Decision Making. Then for your W3 posting I would like you to take the same case study, but this time, apply a MINIMUM of two non-compensatory methods and two compensatory methods to come up with a solution to your problem statement.

    Understand that if you do this, it will not only give you credit for your W3 blog posting but it will also give you credit for the 2 problems from Chapter 14. "Earned Value" for two deliverable's for the cost of only doing one.

    Also, you need to go back to the OWL http://owl.english.purdue.edu/owl/resource/560/10/ and scroll down the page to see what your on line citations should look like.

    Author, A. A., & Author, B. B. (Date of publication). Title of article. Title of Journal, volume number, page range. Retrieved from http://www.someaddress.com/full/url/

    Do yours look like that? If not why not? From now on, this is what I am expecting to see.

    Keep up the good work but start to raise the quality standard in terms of our 7 step process and in your citations.

    BR,
    Dr. PDG, Jakarta

    ReplyDelete